I cannot sign in to the restaurant app

First make sure you are using the app sign-in page, not the public marketing site. A valid account also needs an active restaurant membership.

1. Open the app login on the host configured for your deployment. Do not use a bookmark for an old domain.
2. Re-enter the email/username and password carefully, checking the keyboard layout and Caps Lock.
3. If the page offers password reset, use it and follow the message sent to your account. Never send your password to support.
4. If login succeeds but access is denied, ask the restaurant Owner to confirm your membership is active and assigned to the correct restaurant and branch.
5. If you are a Super Admin, use the separate platform console; a restaurant staff membership is not a substitute for platform access.

If the reset message does not arrive, ask the platform administrator to verify the configured mail service and account address.