A menu item or category is missing from the QR menu

The guest menu shows only items made available to the same active branch as the scanned table. A menu item can exist in the restaurant catalogue but still be hidden from a particular branch’s public menu.

1. Confirm the table QR belongs to the branch whose menu you are checking. The branch and table are shown in the customer header.
2. Ask a Manager to select that branch in the staff app and open Menu. Confirm the category is active and the item is marked available.
3. If the item requires a size or variant, confirm that at least one valid variant is set up with a price for this branch.
4. Refresh the public menu after the Manager saves the change.

Menu edits are branch-local after the initial menu copy. Ingredient stock is not automatically deducted from sales in the current workflow, so a stock count does not itself hide a menu item.