The payment, cash change or remaining balance looks wrong

The payment summary separates the bill total, the amount received, the amount applied to the order, cash change and any remaining balance. Check those values before confirming or recording another tender.

1. Compare the order total with the amount already paid and calculate the current balance due. Previous partial payments remain in the payment history.
2. For cash, enter the amount the customer actually hands over. The amount applied is capped at the balance due; any extra cash is shown as change.
3. For a card, bank transfer or mobile wallet, enter the amount charged. Non-cash tenders cannot exceed the balance due and do not create cash change.
4. For a partial payment where allowed, confirm the remaining balance is visible before closing the order. Walk-in/takeaway billing requires full settlement.
5. Review payment history before retrying a form. If a row already exists, do not submit a duplicate; ask a Manager to check the order activity.

The browser receipt is a record of the saved transaction; it does not independently charge a payment method.