The receipt opens but does not print on paper

The receipt screen uses the standard browser print dialog. A preview or successful order save does not guarantee that the computer has a working printer connection.

1. After billing succeeds, choose the intended printer in the browser’s print dialog rather than choosing Save as PDF.
2. In Windows printer preferences, select the installed 58 mm or 80 mm roll width that matches the physical printer. Check scaling, margins and paper loading.
3. Print a test page from Windows, then retry the receipt from the order page. Keep the order number and payment history available if you need to verify that billing already succeeded.
4. If no printer appears, install the manufacturer’s Windows driver and reconnect the printer. Ask the administrator to check browser permissions and the local print setup.

Zorvex does not silently print or guarantee every printer, cutter or driver combination. Test the exact POS computer and printer before service.