THE PROBLEM
A setting, page or button is not visible for my account
Recommended solution
The app shows actions according to the signed-in role and the active branch. A missing button is not a reason to share another employee’s login or to change a URL to bypass permissions.
- Confirm which account is signed in and which restaurant and branch are active.
- Check whether the action is intended for your role. For example, table configuration is Manager-only; POS cashiers can view table status but cannot change table settings.
- Ask the restaurant Owner to review your active role and branch assignment. Managers manage their assigned branches; waiters use order-entry workflows; riders see their own deliveries.
- If the action should be available and the role/branch are correct, note the page URL, account role, branch and what you expected, then ask the authorized administrator to review access.
Super Admin access is separate from restaurant roles and is managed through the platform console.
Make one change at a time and verify the result before repeating an order or payment action.